Grand Empire Events (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.grandempireevents.com or interact with our event services.
By using our website or booking our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Provided voluntarily by you:
Full name
Email address
Phone number
Event details (date, venue, type of event)
Payment information (processed securely by third-party providers)
1.2 Automatically Collected Data
When accessing our site:
IP address
Device type
Browser type
Usage data (pages visited, time spent, etc.)
Cookies and tracking technologies
1.3 Media & Event Content
If you hire our services, we may collect:
Event photos or videos
Preferences for decor, themes, or arrangements
2. How We Use Your Information
We use collected information to:
Process event bookings and payments
Communicate with you about services, confirmations, or updates
Improve our website and customer experience
Customize event packages based on your preferences
Enhance marketing efforts (only with your consent)
Comply with legal regulations
3. Sharing Your Information
We do not sell your personal information.
We may share data with:
Professional partners involved in your event (e.g., decorators, venues)
Payment processors (secure, PCI-compliant)
Service providers assisting with hosting, analytics, or email tools
Legal authorities, if required by law
4. Data Storage & Security
We implement administrative, technical, and physical safeguards to protect your information.
Your data is stored securely and only for as long as necessary to:
Deliver your event
Maintain billing and legal compliance
Improve our service quality
5. Cookies
We use cookies to enhance the browsing experience. You may disable cookies in your browser settings, but some website features may not function properly.
6. Email & SMS/WhatsApp Communication
By submitting your information, you consent to receiving:
Booking confirmations
Important updates related to your event
Promotional messages (optional and unsubscribe-friendly)
7. Your Rights
You may request:
Access to your personal data
Updates or corrections
Deletion of your personal data
Opt-out from marketing communications
8. Links to Third-Party Websites
Our website may contain external links. We are not responsible for the privacy practices of third-party sites.
9. Updates to This Policy
We may update this Policy and will post the new version on this page with the updated date.